How do you know you’ve got the right roofer? Look for these signs!
Replacing your roof is a huge decision. Many people often like to put off roof maintenance because it can seem like an overwhelming process with a hefty price tag. The reality is, replacing your roof is an investment that’s necessary for the safety of your home. With unreliable and untrustworthy contractors like fly-by-night roofers, it’s critical that you choose the right roof replacement company for the job.
So how do you know if you’re hiring a company you can trust? To help with your decision-making, JW Roofing has put together these five signs to help make sure you’re hiring a reputable roof replacement company.
They’ve been around a long time
For most things in life, humans, by nature, tend to choose names that are familiar to them. So, for example, most people that shop for peanut butter tend to buy brands like Jif or Skippy. Why? Because those brands have been around for a while. Because they’ve been in business so long, we know we can rely on those brands to consistently produce a quality product.
Slightly different than peanut butter, but the same thing does go for roofing companies. You’ll want to choose a company that has been around long enough to sustain a thriving business model. Most roofing companies fail within the first five years of business, but JW Roofing has succeeded for decades! We have over 35+ years in the home improvement business, from roof replacements and repairs to home exterior restorations to ensure your project exceeds your expectations.
Their online reviews speak for themselves
Another way to tell if a roof replacement company is reputable is to read their online reviews. People on the internet are honest (sometimes a little too honest) and are willing to share the details of their experience with other potential customers. If you’re on the fence about a roof replacement company, give them a quick Google search and read what people say about them. This is also a great place to find answers to questions that aren’t obvious on their website.
They have a high BBB rating
The Better Business Bureau® (BBB) provides an estimate of how businesses are likely to interact with their customers by assigning ratings from A+ (highest) to F (lowest). “The BBB rating is based on information BBB is able to obtain about the business, including complaints received from the public.” Like any grading system, the higher the rating, the greater the performance. As a result, higher-rated companies are also considered more trustworthy.
They are licensed and insured
A quality roofing company will always be licensed and insured. To obtain a roofing license, a company will either A) Have to be in business a certain amount of years or B) Pass a roofing exam. The requirements do vary by state, so be sure to check if a license is required in the first place. In addition, you can rely on a reputable roofing company to provide substantial insurance coverage to protect you, their employees, their company and their equipment.
They provide impeccable customer service
Customer service can be a great indicator of the level of service you’ll receive! Chances are, if a company’s employees are unorganized with their communication efforts, then they’re going to deliver a subpar level of maintenance services as well. So always feel free to call a roofing company and speak with customer service to answer your questions. Any introductory conversation should be informative, pleasant and guide the following steps!
JW Roofing: A ‘Customer First’ business
JW Roofing is a ‘Customer First’ business and we are always focused on getting the job done right! With quality as our number one concern, we will not leave your home until you are pleased with every last detail. So contact us today to get started with your next roofing project!
